Course Details

Information Technology Infrastructure Library

MODULES

  • Introduction to ITIL 4 !
  • Service Management Concepts
  • Modelling Value
  • Guiding Principles
  • Management Practices

COURSE FEE

BDT 40,000/-

HIGHLIGHT

  • Introduction to Service Management Lifecycle
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement